FAQ KNOWLEDGEBASE

Frequently Asked Questions

Find answers to common questions about BrandPilot AI licenses, setup order processes, and automation capabilities.

How does the 365-day Content Calendar setup work?
Once your order is processed, our team configures a brand-matching content structure with 365 entries divided into key strategic categories. You can download and inspect it locally, or modify specific days to perfectly fit your marketing goals.
Do I need to install any heavy software?
No software installation is required. Everything runs inside a lightweight, highly secure Chrome Extension and local dashboard files directly inside your browser, making it completely frictionless and responsive.
How does the Meta auto-posting automation work?
Our Chrome Extension integrates directly with Facebook and Instagram Business suites. The extension schedules and publishes your generated prompts automatically at your designated daily posting times.
What is the difference between Base Plans and Content Calendar Setups?
A Base Plan gives you access to the BrandPilot AI Chrome extension and local generator code so you can run matching configurations on your own lists. A Content Calendar Setup is a turn-key professional service where our team researches your brand, coordinates safety parameters, loads a complete 365-day strategic plan tailored to your niche, and provisions a pre-loaded license key.
Is my login credentials or Facebook page safe?
Yes, completely. Our extension acts as a local browser helper operating strictly on your active browser tab session. We never see, intercept, or store your Facebook passwords or credentials. Your accounts are 100% safe.
Can I request seat upgrades or project slots later?
Yes! You can purchase extra device bindings, project slots, or renew plan validity directly inside your Chrome Extension's plans & pricing page. Requests are logged and activated upon approval.
What happens when my license key validity expires?
If validity expires, your Chrome extension will flag a license warning and disable auto-posting capabilities. You can log into your Client Portal and submit a renewal extension request (e.g. +1 Year) to restore operations instantly.
Can I bind the license key on multiple browser seats?
Each license has a set limit of maximum device bindings. You can view your seats count inside your Client Portal, and release any bound seat dynamically if you transfer seats to a new browser/machine.

Still have questions?

Our support team is ready to assist you with customized configurations.

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